Frequently asked questions

Frequently Asked Questions

ABOUT MIGRATE: OUR PRODUCT AND SERVICE

What does Migrate offer?

Migrate is designed to help you move to London from abroad as easily as possible so that you can focus on living your best London life. From starting your adventure with UK visas, through to making London your home and settling in to your new London flat, our product has been designed to guide you through every step of the process.

Can anyone sign up for a Migrate account?

Yes, anyone can sign up! No matter where you're from, we will do our best to help you on your moving to London journey. Because the British government has strict immigration and visa requirements, that might be easier for some than others.

How can I get started with Migrate?

You can get started by signing up here. Then enter your details and Migrate will tailor a moving plan to suit your needs. We will have you on your way to life in London with just a couple of clicks.

How early in the moving to London process should I sign up?

To get the most out of Migrate, we recommend signing up once you've made the decision to move. From there we will be with you every step of the way. However, you can sign up at any point in the process and we will be there to help.

Can Migrate help me with the visa application process?

Yes, Migrate will help guide you through the UK visa application process to make sure your application is successful. There are loads of confusing requirements and we've helped international London movers just like you meet them and achieve a successful visa application.

What happens if my visa application is declined?

If your visa application is declined, Migrate will do everything we can to help you correct the issues that lead to the application being declined. We're so confident you will successfully receive an approved UK visa, that in the event your application is declined a second time, we will refund any paid accounts.

Does Migrate London offer assistance with finding a job in the UK?

We've partnered with the best in the business, Next Stop London, to help movers to the UK find recruiters. Migrate users will receive help from the Next Stop London team to match their profile with recruiters in London looking to hire new talent.

Can Migrate London help me with housing and accommodation in the UK?

Migrate will help you to find accommodation in London. We provide; links to accommodation partners, recommendations on where to live in London, templates for rental enquiries and tips on what to look for when finding a flat as well as all the information you need to understand costs.

What is the refund policy for a paid Migrate account?

If you have purchased a paid 'basic access' account and you aren't happy with the product, we offer a 30 day money-back guarantee, no questions asked.

What does Migrate do to help fight the climate crisis?

When most people move to London they come by plane, which uses a lot of carbon. To do our bit to help fight the climate crisis, we donate a percentage of our revenue through Stripe Climate to fund carbon renewal technologies.

Who is behind Migrate?

The best thing our team ever did was move to London and we want to help you do that too. Just like you, we aren't from here but we now call London home.

Prior to Migrate, we've spent our careers working for some of the biggest Tech companies in the world including; Canva, Wise, Atlassian, FutureLearn and General Assembly. Today we're hard at work making Migrate the best possible product it can be to make your move to London easy so that you can focus on the fun parts.

What visas does Migrate help with?

Our product covers all the popular immigrations options that movers to London use. This includes:
- Youth Mobility visa
- UK Ancestry visa
- Skilled Worker visa
- Student visa
- British passports
- Irish passports
‍
For any of these visas Migrate provides step-by-step guidance and our immigration experts are on hand to cover any questions you have.